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Sylhet WASA
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Sylhet WASA

Nagar Bhaban, Sylhet City Corporation, Bangladesh, bandar-bazar, sylhet

Bangla · English

About

Sylhet City Corporation Water Supply Branch provides safe drinking water services for residential, commercial, and industrial customers in Sylhet. Services include new water connections, water bill assistance, meter installation and replacement, leak repairs, pipeline maintenance, customer information updates, and water supply complaint support. The branch also develops and maintains water treatment plants, deep tube wells, reservoirs, and distribution networks to ensure reliable water service across the city

Services

  • New residential water connection
  • Commercial and industrial water connection
  • Water bill payment and billing support
  • Water meter installation, testing, and replacement
  • Water supply complaint handling
  • Low water pressure investigation
  • Pipeline leak detection and repair
  • Water distribution network maintenance
  • Customer information and ownership updates
  • Reconnection after bill settlement
  • Water treatment and quality management
  • Operation and maintenance of deep tube wells, treatment plants, and reservoirs

Hours

SatClosed
Sun9:30AM–5:30PM
Mon9:30AM–5:30PM
Tue9:30AM–5:30PM
Wed9:30AM–5:30PM
Thu9:30AM–5:30PM
FriClosed

Amenities & features

Accepts

  • Cash
  • bKash
  • Nagad

On other platforms

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Highlights

  • Visit the Water Supply Branch at Sylhet City Corporation Nagar Bhaban for most water-related services.
  • Carry all required documents before applying for a new connection or requesting changes.
  • Keep your customer/account number and previous bill (if applicable) for faster service.
  • Save all payment receipts for future reference.
  • Water-related emergency assistance is available through the official SCC helpline.
  • Executive Engineer (Water) and Assistant Engineer (Water) are responsible for operational services and customer support.

What to bring

  • National ID
  • Completed application form
  • Holding number
  • Proof of property ownership or authorization
  • Recent water bill (for existing customers)
  • Passport-size photographs (if required)
  • Mobile phone number
  • Payment receipt (if applicable)
  • Supporting documents for ownership/name correction
  • Any previous correspondence related to your application

Verification details

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Last verified
02/08/2026
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